Apricot Administrator Role
Choosing an Apricot Administrator
Organizational Considerations
- An effective Apricot Administrator has the time and bandwidth to be able to take on the responsibility of understanding the system and keeping it working well. It’s a lot of work! You won’t want to pile it on someone who already has too much to do.
- An effective Apricot Administrator has a vantage point across the organization, not just one program, so they can make decisions that work for the system as a whole, keeping the big picture in mind.
- An effective Apricot Administrator has the power–or reliable access to power–to make decisions on behalf of the organization, follow up with staff on data quality issues, have access to details they need to make decisions, and gather consensus.
Characteristics of an Exceptional Administrator
(adapted from this article)
- Enjoys Technology
- Enjoys Challenges
- Enjoys Problem Solving
- Good with Details
- Embraces Change
- Enjoys Learning
- Accepts Responsibility
- Trustworthy
- Dependable
- Manages Time Well
- Can Work Alone or in a Team
- Good Communicator (Orally and in Writing)
- Listens Well
- Realistic
- Flexible
- Patient
- Enthusiastic
Apricot Administrator Tasks
- Maintaining User Seats, Permissions and the Site Setup to keep the system secure and affordable.
- Monitoring Reports and Bulletins to ensure they are working and showing data as expected.
- Monitoring Data Quality, and making edits to forms, processes, and reports as needed.
- Handling Troubleshooting issues with users, communicating updates and resolution of issues with users and leadership.
- Providing Onboarding to staff, including training new users on how to effectively use the forms, workflows, reports and bulletins .
- Handling Exiting staff, including cleaning up reports and bulletins no longer needed, and maintaining the user seats and permissions.
- Handling Data Requests for a wide variety of audiences, including users, supervisors, management, leadership, board of directors, funders, etc.